Your satisfaction is our top priority, emails will be answered within the following two (2) business days;
You may send an email to:
Request for information;
Order an item;
Cancel a transaction;
Should we receive several emails regarding the same item, we apply the rule "first come first served". We are committed to keep our site up-to-date.
You have to contact us within ten (10) days after you have received your item;
You will get a full refund of your order less the original shipping cost. If the item is not as described, we assume the original shipping cost.
Shipping cost is currently included in the price;
Shipping is available for NORTH AMERICA, EUROPE, AUSTRALIA (please contact for shipping to any other country);
Items are shipped from Quebec, Canada with FedEx Economy (2 business days) to Canada & USA and with Small Packets Airmail to the other destinations;
Express shipping upgrade is also available upon request and at extra cost.
A lay-by plan is available for all items with a value greater than 100US$:
Maximum duration: six (6) months;
After a first payment the item is reserved until it is fully paid.